Our Aim & Commitment to our clients
We aim to offer our clients quality, practical and pragmatic advice with a personal service at a fair cost.
We will represent our clients’ interests and keep their business confidential; be polite and considerate in our dealings at all times.
We will explain the work which may be required and listen to what you are hoping to achieve.
We will make sure that you understand the likely degree of risk which you will be taking on and make sure that your expectations are realistic.
We will keep you regularly informed of progress and copy you in on substantive correspondence.
We will try and avoid using technical legal language when writing to you and write in plain English.
We will deal with your queries promptly and will return your telephone calls on the same day if at all possible and deal with correspondence on the day it is received.
In the unlikely event that you are unable to contact us by telephone, messages can be left on the voicemail and e-mail correspondence can be sent at any time 24 hours per day, 7 days per week.
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